Operator-led, 24/7 managed endpoint and identity defense for SMB and mid-market. Built by people who think like attackers.
We are not your MSP and we don't want to be. BlackboxEDR runs alongside your existing IT or MSP relationship — they keep doing IT, we focus on security.
Already running Defender for Endpoint or Defender for Business through your M365 license? Keep it. BlackboxEDR is engineered to coexist, not displace it.
Most clients are protected within 1–2 weeks.
Scope endpoints, identity sources, MSP coordination, escalation contacts.
Lightweight agents on Windows/macOS/Linux. Defender + M365 log ingestion configured.
Baselining, allowlist your normal, runbook tailoring with you and your MSP.
Continuous monitoring, triage, response. Monthly review with the CEO.
A real signal hits the SOC. Here's what happens, and how fast.
Endpoint, Defender, or identity telemetry triggers a high-fidelity rule.
Human analyst reviews context, correlates, decides severity.
You and your MSP are alerted via the agreed channel with action recommendation.
Remote isolation, account disable, session revocation — under your runbook authority.
Written incident summary, IoCs, and a remediation plan you can execute.
Times shown are SOC SLA targets. Source: BBIG SOC SLA, measured monthly.
Round-the-clock human analysts — not just an alert dashboard.
AD/Entra credential abuse, privilege escalation, conditional-access bypass detection.
Isolate endpoints, kill sessions, disable accounts — under your written runbook.
Proactive hunts informed by our offensive engagements — not just commodity feeds.
CEO-led review: what we saw, what we did, what to fix next.
Built to fit into how you already operate — not force replacement.
Sized by endpoint count and complexity. Final price set after the fit call.
1–25 endpoints
24/7 SOC, EDR, identity monitoring, monthly review.
26–75 endpoints
Watchtower + threat hunting, runbook tailoring, quarterly posture review.
76–150 endpoints
Defender + dedicated analyst, custom detections, IR retainer included.
150+ or special scope
Multi-site, regulated, OT/CUI, or unusual stack — let's scope it.
One-time onboarding $750 – $2,500 depending on environment. Quarterly tabletop exercises and annual security reviews available as add-ons.
MSP-friendly. Defender-compatible. Operator-led. Let's see if we fit your environment.